Link Tracking Issue in Sub-sequence Conditions

Problem Description

I'm experiencing an issue with custom tracking links when using placeholders in main sequences versus sub-sequence conditions.

Current Setup

I'm using a custom tracking link for a PDF document in my main sequences with the following format:

https://docsend.com/view/ehgq2mugy4padnqv?email={{Email}}

Issue Details

What Works (Main Sequence)

• In the main sequence step, the placeholder {{Email}} gets properly replaced
• The outgoing link becomes personalized for each prospect
• Example: https://docsend.com/view/ehgq2mugy4padnqv?email=aayushshende@breathewellbeing.in

What Doesn't Work (Sub-sequence Condition)

• In the sub-sequence "set-condition" part, the placeholder {{Email}} is NOT replaced
• The system compares the actual clicked link (with filled email) against the template link (with placeholder)
• Comparison fails because:
  • Clicked link: https://docsend.com/view/ehgq2mugy4padnqv?email=aayushshende@breathewellbeing.in
  • Condition checks against: https://docsend.com/view/ehgq2mugy4padnqv?email={{Email}}

Impact

This prevents proper link tracking and conditional logic in sub-sequences, as the system cannot match personalized links with placeholder-based conditions.

Suggested Solutions

Option 1: Fix Placeholder Resolution

Enable placeholder filling for each prospect in sub-sequence set-conditions, similar to how it works in main sequence steps.

Option 2: Multiple Link ID Support

Allow entering multiple link IDs together in conditions, so we can add all possible personalized variations of the same base link.

Expected Behavior

Sub-sequence conditions should either:

1. Automatically resolve placeholders when comparing links, OR
2. Support multiple link variations for the same tracking condition

Please let me know if you need any additional information or screenshots to help resolve this issue.

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