Sri Chetlur, MS, PSM, PSPO Email: srikchetlur@gmail.com | Phone: 321-215-8417 | Location: Ashburn, VA 20148 LinkedIn: www.linkedin.com/in/srikanthkchetlur

SUMMARY API-to-AI Product Specialist who bridges the gap between complex technical requirements and market-winning products. In 13+ years, defined product strategy for API platforms serving 20K+ users while pioneering AI features that earned back-to-back innovation awards. Currently building production-ready AI products including document intelligence and conversational automation. Unique combination: deep API product expertise + hands-on AI development + proven ability to generate $3M+ revenue impact through strategic product leadership.

CORE COMPETENCIES

• API & Integration Management: REST APIs, GraphQL, System Integrations, Developer Experience
• AI & Machine Learning: Natural Language Processing, Document Intelligence, Conversational AI, ML Integration
• Product Management: Cross-functional Leadership, Agile/Scrum, Product Strategy, Technical Requirements
• Digital Identity: Customer Identity & Access Management (CIAM), Identity & Access Management (IAM)
• Technical Leadership: Engineering Team Management, Technical Stakeholder Communication

AI PRODUCTS IN DEVELOPMENT AI Document Intelligence Platform | Production-Ready MVP Building NLP-powered solution that reduces legal document analysis time by 85% - currently in pilot with 3 enterprise clients showing 92% accuracy rate

AI Conversational Workflow Assistant | Beta Testing
Developing LLM-powered automation that handles 70% of routine team requests - deployed across 2 teams with 40% reduction in management interruptions

PROFESSIONAL EXPERIENCE

Senior Product Owner | Thrivent Financial (Fortune 500 Financial Services) | Remote | Jan 2024 – Present

• Pioneered enterprise AI adoption strategy - became first PM to win consecutive innovation awards for AI-powered smart notifications and generosity platform, now being replicated across 8+ product teams
• Transformed underperforming API ecosystem into company standard - defined requirements that improved performance by 40% and increased system reliability by 25%, while managing 12-engineer team across Digital Identity, CIAM, and Documents
• Led GraphQL implementation strategy that reduced partner integration time from months to weeks, enabling new B2B revenue streams
• Designed comprehensive API monitoring strategy using Datadog - preventing 95% of customer-facing issues and becoming template for other Fortune 500 teams
• Accelerated product delivery by 20% through innovative backlog prioritization system based on business value algorithms

Product Owner | Fluke Corporation (Industrial Test & Measurement) | Dec 2021 – Dec 2023

• Built predictive maintenance API suite that generated $3M annual revenue growth - now deployed in 1,000+ manufacturing facilities globally and adopted by 3 competitor companies as industry standard
• Revolutionized firmware development process for 8-engineer team, achieving 25% market share increase and 30% faster time-to-market during company's most ambitious product expansion
• Created user experience framework that reduced customer support tickets by 45% - my design system now used across 12 product lines
• Delivered 4 major releases in 18 months while maintaining zero defects - recognized as "Product Innovator of the Year" by engineering leadership

Software Implementation Consultant | One Inc (Payment Processing) | Remote | Sep 2020 – Dec 2021

• Became the integration specialist with 100% client satisfaction rate - delivered 7 enterprise API projects while typical team success rate was 60%
• Created POC framework that became company standard, reducing client decision cycles from 6 months to 6 weeks and accelerating sales
• Engineered NACHA/PCI-compliant solutions that competitors couldn't match, achieving 18% user retention improvement

Agile Product Owner | Exostar (Identity & Access Management) | Herndon, VA | Jun 2019 – Jul 2020

• Managed secure cloud-based IAM platform serving 20,000 monthly active users across regulated industries
• Delivered 4 product releases in 9 months while resolving critical compliance risks across test and production environments
• Increased user retention by 15% and decreased drop-off rate by 10% through data analysis and UX optimization

Business Analyst/Product SME | Amdocs (Telecommunications Software) | Herndon, VA | Oct 2016 – Jun 2019

• Product Subject Matter Expert for Sales and Finance/Accounting B2B/B2C Support Systems integrated with Salesforce CRM

Earlier Technical Roles | 2012 – 2016 Product Engineer - Amdocs | Associate Software Engineer - Celcite | ETL Developer - Detroit Energy (DTE)

EDUCATION Master of Science, Computer Science | Florida Institute of Technology | May 2012 Bachelor of Technology, Computer Science | Jawaharlal Nehru Technological University | May 2010

AWARDS & RECOGNITION Thrivent Transformers Innovation Award - Jul 2024 (AI-powered smart notifications system) Thrivent Transformers Innovation Award - Sep 2024 (AI-enabled generosity platform)

CERTIFICATIONS

• AI for Product Management - Product School
• Product Management Foundations - LinkedIn Learning
• Professional Scrum Product Owner (PSPO) - Scrum.org
• Professional Scrum Master (PSM) - Scrum.org

TECHNICAL SKILLS AI & Machine Learning: Python, TensorFlow, scikit-learn, Natural Language Processing, OpenAI API, Machine Learning Integration API & Integration: REST APIs, GraphQL, SOAP, Microservices, API Documentation, Developer Portals, System Architecture Product Management Tools: Jira, Confluence, Aha!, Rally, Figma, Axure, Miro Cloud & DevOps: AWS, Azure, Docker, Kubernetes, Git Analytics & Monitoring: Datadog, Splunk, Kibana, Tableau, MS Power BI Programming: Python, Java, C#, JavaScript, SQL, XML